Privacy Policy

When you register for a wholesale account or use our platform, we may collect the following information:

• Account registration data — company name, contact name, email address, phone number, business address, tax ID, and resale certificate number
• Order history — products purchased, quantities, pricing, shipping addresses, and payment information
• Browsing data — pages visited, search queries, products viewed, and interaction patterns
• Device and browser information — IP address, browser type, operating system, and screen resolution

We do not sell your personal or business data. We share information only with the following parties as necessary to operate our business:

• Payment processors — to process transactions securely
• Shipping carriers — to deliver your orders (UPS, DHL, FedEx)
• NetSuite (Oracle) — our enterprise resource planning (ERP) system for order and inventory management
• Vercel — our website hosting platform
• Legal authorities — when required by law, subpoena, or legal process

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data in transit
• Secure session management using signed JWT tokens
• HttpOnly encrypted cookies for authentication
• Role-based access controls for internal systems
• Regular security reviews of our infrastructure and code

Our website uses cookies for the following purposes:

• Essential cookies — session authentication, carrier preference, and theme selection. These are required for the site to function.
• Analytics — Vercel Speed Insights for anonymous performance metrics. No personally identifiable information is collected.

We do not use third-party advertising or tracking cookies. No Google Analytics, Facebook Pixel, or similar third-party trackers are present on our site.

For full details on each cookie, see our Cookie Policy.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Right to know — request information about the personal data we have collected about you
• Right to delete — request deletion of your personal data, subject to legal retention requirements
• Right to opt-out — opt out of the sale of personal information (we do not sell personal data)

To exercise these rights, contact us at privacy@balajiwireless.com.

Account data is retained for as long as your wholesale account remains active. If you close your account, we will delete your personal data within a reasonable timeframe, except as required by law.

Order records, invoices, and financial transaction data are retained for 7 years to comply with federal and state tax requirements.

If you have questions about this privacy policy or our data practices, contact us:

• Email: privacy@balajiwireless.com
• Phone: (909) 444-7999
• Address: 4850 Eucalyptus Ave, Chino, CA 91710